Privacy Policy

Last updated: January 2025

Overview

At Pins, privacy isn't just a feature—it's our foundation. We built Pins as the anti-social media platform, where your memories belong to you, not to advertisers or algorithms.

Our Privacy Promise

We will never sell your data
We will never show you ads
Your pins are private by default
You control who sees your memories
You can delete everything, anytime

Information We Collect

Information You Provide

Account Information: Email address, username, profile photo
Pin Content: Photos, voice notes, text notes, mood ratings
Location Data: GPS coordinates (only when creating pins)
Friend Connections: Friend codes and relationships

Information Automatically Collected

Device Information: Device type, OS version, app version
Usage Data: Features used, pins created, app crashes
Weather Data: Retrieved based on pin location

How We Use Your Information

To provide and maintain the Pins service
To enable friend sharing (only with your consent)
To send important service updates
To improve app performance and fix bugs
To provide customer support

Data Storage & Security

Your data is stored using industry-standard encryption:

All data transmitted using TLS/SSL encryption
Photos and audio stored in secure cloud storage
Database encrypted at rest
Regular security audits and updates

Sharing & Disclosure

We share your information only in these limited circumstances:

With your consent: When you choose to share pins with friends
For legal reasons: If required by law or legal process
To protect rights: To protect Pins, our users, or the public
Business transfers: In the event of a merger or acquisition (with notice)

We never share data with: Advertisers, data brokers, or marketing companies

Your Rights & Controls

Access: View all your data anytime in the app
Correction: Edit or update your information
Deletion: Delete individual pins or your entire account
Portability: Export your data in standard formats
Opt-out: Control notifications and sharing settings

Children's Privacy

Pins is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or in-app notification.

Contact Us

If you have questions about this privacy policy or our practices:

Email: privacy@pinsapp.com

GDPR Rights (European Users)

If you're in the European Economic Area, you have additional rights under GDPR:

Right to be informed about data collection
Right to access your personal data
Right to rectification of incorrect data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

CCPA Rights (California Users)

California residents have additional rights under CCPA:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we don't sell data)
Right to delete personal information
Right to non-discrimination for exercising privacy rights